Need some help? Here are some of the frequently asked questions and answers to assist you with your queries.
Hap2py Hong Kong is a P2P investment platform. Our investments offer high returns with low risk, assisting our clients in achieving their financial goals.
Hap2py Hong Kong operates 24 hours everyday.
The minimum investment amount is USD$1,000. We don’t have a limit on how much you can invest.
We provide a buyback guarantee to our investors. If anything goes wrong with their investments, their capital will be refunded.
Once an investment is confirmed, you are not allowed to withdraw or cancel it.
H+ is an e-wallet designed exclusively for Hap2py investors. Investors can choose to keep their fund in H+ to enjoy up to 0.15% daily profit, which they can withdraw from H+ anytime.
All you need is USD$100 to start saving in H+. There is currently no maximum limit to how much you can save in H+.
There is no risk and H+ investors will receive the daily interest at 12am everyday.
Transfer your fund from Main Wallet to H+ to start saving in H+.
Click the ‘Sign Up’ button on the top right corner of our Homepage. Fill up your details to complete the registration.
You have to be 18 years old and above with Hong Kong citizenship.
Identity Card, full name and bank details.
We do not impose any charges on our investors.
Login your account and go to ‘Wallet Statement’. Here you can see all of the transactions in your account, including your earnings.
Login your account and click on the ‘Add Fund’ button. Select your payment method and key in the amount.
At the login page, click ‘Forget Username/Password’, then fill up your mobile phone number or email to get an OTP that will be used to reset your username or password.
You can use your referral code to invite your friends and family to invest Hap2py. You can earn a H token from each successful registration.
No, because one bank account can only be registered for each Hap2py account.
Login > Click on ‘Withdraw’ > fill up your bank account details > click on ‘Send Request’ button.
You are only required to pay 2% of your withdrawal amount as processing fee.
Withdrawal will be completed within 48 hours.
No, you can’t withdraw e-cash from Bonus Wallet. E-cash can be used to invest in Hap2py investment plans.
You need to have at least $50 in your Main Wallet in order to withdraw.
Investors are entitled to Buyback Guarantee, which helps you to protect your capital against all odds.
Investment with Risk Score A will be charged 4%; Risk Score B will be charged 7%; while Risk Score C is not eligible for any Buyback Guarantee.
A Grade - Investment projects have succeeded 5 times or more.
B Grade - Investment projects have succeeded 2 to 4 times.
C Grade - Investment projects are still new.
No, the Buyback Guarantee is insured by a third party insurance company. For further information, you may contact customer support.
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